Plans, limits & billing
Your plan sets your limits and which capabilities are switched on. Choose one from Billing to start a secure Stripe checkout, and manage or cancel it any time from the Stripe customer portal.
What a plan controls
Section titled “What a plan controls”Every plan sets the same list of levers. What differs between plans is the value on each one:
| Lever | What it caps |
|---|---|
| Frameworks | How many frameworks you can have applied at once |
| Seats | People in the workspace |
| Vendors | Third parties tracked in vendor risk |
| Evidence storage | Total stored evidence, plus a per-file upload limit |
| AI credits | Monthly allowance for AI features |
| Trust Center | Whether it is available, and whether it is fully branded |
| Integrations & API | Whether the REST API and integrations are enabled |
| Directory sync | Whether Entra ID / Google Workspace sync is available |
| White-label | Whether Keel branding can be removed |
| Training | Whether security-awareness training is included |
The current values live on the pricing page, not here. A limit copied into documentation is a limit that goes stale silently, and a wrong number about what you are entitled to is worse than no number.
Starting, changing and cancelling
Section titled “Starting, changing and cancelling”- Start — pick a plan in Billing. Checkout is handled by Stripe; card details never reach Keel.
- Change — upgrading applies immediately. New limits take effect as soon as the subscription updates.
- Cancel — from the Stripe customer portal, any time. There is no cancellation flow to sit through and nobody to email.
When you are over a limit
Section titled “When you are over a limit”Being over a limit does not delete anything. Keel stops you adding more of the thing you are over on, and tells you which lever it is. Existing data stays exactly where it is, including after a downgrade — so a plan change never costs you evidence you already collected.
Trials
Section titled “Trials”A trial gives you the paid capabilities for its length without a card. When it ends the workspace drops to the free limits rather than locking; your data is still there, and subscribing restores access to what the plan allows.
Next steps
Section titled “Next steps”- AI tools & credits: what consumes credits and how the allowance works.
- Team & roles: seats are people, and roles decide what each can do.